A shift is happening in how the Windsor Police Service provides some public services and enhances online crime reporting.
“These changes are about making better use of our resources while providing residents with more options for reporting crimes and accessing services,” said Police Chief Jason Crowley. “We’re providing more ways for residents to access services online, while ensuring those who need in-person assistance can still receive it. At the same time, we’re creating capacity to enable more officers to respond to calls and support our community.”
The police service mentioned that this change aligns with best practices in policing throughout Ontario. It also stated that this adjustment will increase the number of officers on the streets.
Beginning November 2, Windsor Police headquarters in downtown Windsor will welcome visitors from Monday to Friday, 8 a. m. to 4 p. m., except on statutory holidays. Currently, the building is open from 7 a. m. to 7 p. m., seven days a week.
“The change in hours follows a strategic review of front counter visits and peak service times,” said a release from Windsor Police. “The updated schedule will better align staffing with front counter needs, while increasing the availability of officers for frontline duties, including responding to calls for service.”
It’s also looking into how it offers in-person Information Services at headquarters. This assists the public with police record checks, occurrence confirmations, copies of reports, fingerprinting, and other record-related requests. That review will take into account community needs, service demand, and how police services across Ontario deliver those services.
A dedicated Online Reporting Unit will assess and handle crime reports submitted through its online reporting portal. Members of Windsor Police will assist in processing these reports, lightening the load on frontline officers so they can concentrate on calls that require an in-person response.
The changes continue the service’s ongoing efforts to modernize service delivery and enhance police response.
Source link
