Canada Post is getting ready to stop its door-to-door delivery service, with an announcement on Thursday revealing that many in Kitchener will be affected.
The postal service stated this change is part of its larger plan to modernize mail delivery. Approximately 158,000 addresses across the province will be impacted. By 2027, residents who used to receive mail at their doors in Ajax, Brampton, Hawkesbury, London, Mississauga, Ottawa, Pickering and Kitchener will instead have community mailboxes.
The Crown corporation confirmed that 41,878 addresses in Kitchener are involved, though specific postal codes haven’t been shared yet.
Canada Post claims this transition will enhance security by keeping all mail and packages secured and help reduce expenses.
“Converting an address from door-to-door delivery to a community mailbox typically takes months. Canada Post will engage with communities as it identifies suitable locations for community mailbox sites,” the release notes.
Officials from Canada Post emphasize that this change will enable them to better serve Canadians while ensuring it doesn’t become a burden on taxpayers.
This decision comes after discussions with union representatives following two years of collective bargaining with the Canadian Union of Postal Workers. The union represents around 55,000 postal workers and continues on a rotating strike as the busy holiday season approaches – a vital time for Canada Post’s operations.
In September 2025, the federal government committed to revitalizing its struggling business model when Procurement Minister Joël Lightbound announced various changes after providing a $1 billion bailout for the corporation.
Changes included adjusting mail delivery standards, expanding access to community mailboxes for more Canadians and lifting the freeze on closing rural post offices.
With files from The Canadian Press.
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