Toronto Crime Stoppers has stopped accepting tips after a cyber attack possibly exposed personal information from some submissions.
The organization is urging people not to send in tips while they work on creating safer ways to report. Anyone who needs immediate help should call 911.
Chair Sean Sportun mentioned on Wednesday that 176,859 tips submitted to Toronto Crime Stoppers were affected by an incident involving its software provider. The organization received a list of nearly 15,000 names found in the breach.
“Until we can ensure your safety, please do not send us tips via phone, online, or through the app,” he stated.
“Halting our program means that option isn’t available right now, and this decision was not made lightly. We are pausing because those individuals deserve a system we can fully support.”
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Why might anonymous tips include identifying information?
In March, hackers accessed data from P3 – the tip software Toronto Crime Stoppers has been using since 2018, according to Sportun.
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Navigate360, which provides the P3 platform, “repeatedly” assured Toronto Crime Stoppers that their system was secure, said Sportun. A month after the breach, the provider claimed some Canadian data had been compromised but insisted that submissions from Toronto were unaffected.
Sportun added that in June they learned tips submitted between January 2022 and November 2025 had been compromised. A month later, they revised the number to 176,859 and noted that about 12,392 of them could contain personal details.
“We never ask for your name and don’t want it. But sometimes people add information to clarify what they witnessed,” Sportun explained.
“Before any tip reaches investigators, our standard practice is to remove those details. However, it appears some original tips containing potentially identifying information were taken from P3.”
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In September and October, Navigate360 provided Toronto Crime Stoppers with a list of 14,973 names identified in the breach. Nonetheless, Sportun said this list “lacks detail necessary to measure the risk involved” since it doesn’t specify who each name belongs to.
Navigat360 did not respond immediately to ’s request for comment.
“Despite multiple requests through our legal team, Navigate360 hasn’t shared with us the content of the stolen tips so we cannot review what each one states,” Sportun stated.
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Sportun mentioned that “anonymously sourced information” regarding this breach has not been shared with Toronto Crime Stoppers. An investigation by CBC on Wednesday revealed that over 1.5 million Canadian Crime Stoppers tips were impacted.
Can people still submit tips?
Toronto police announced Wednesday they are temporarily suspending their use of Crime Stoppers while they evaluate new safeguards and other measures.
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Authorities stated that members of the public can share information through existing police reporting methods. These options aren’t anonymous but will go directly to investigators,
Sportun indicated that Toronto Crime Stoppers has removed the “Tip Submit” feature from its website and advised Navigate360 to halt intake functions for their platform while also asking the National Anonymous Call Centre not to process new info meant for Toronto Crime Stoppers.
The organization continues pressing Navigate360 for access to text from stolen tips,
“We understand waiting is tough especially for anyone concerned about their safety,” said Sortun.
“We’ll keep pushing for answers and will share what we find out as soon as possible.”
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