An Ottawa woman says a journey agent’s mistake considering they have been reserving a visit from Ontario, California, and never Canada’s capital, will drive them to take a prolonged detour with a four-and-a-half-hour drive and 5 flights to get to Venice, Italy for trip.
Keri Oakley is ready to embark on a two-week journey via Italy, Croatia and the Greek Islands this week.
In a posting on Fb, Oakley says as a substitute of reserving a flight from Ottawa to Venice, the journey agent booked them to journey from Ontario, California, “and will not repair it!”
“So, our wonderful race begins Thursday with a 4.5 hour drive to the Toronto airport, from (Toronto) to Atlanta, Atlanta to Ontario, California, then Ontario to San Francisco, (San Francisco) to Frankfurt, Germany, Frankfurt to Venice,” Oakley says, including will probably be the identical 5 flights and a 4.5 hour drive residence.
After driving to Toronto, Keri Oakley will fly throughout america after which again over North America to cross the Atlantic Ocean and attain Italy.
Oakley tells Newstalk 580 CFRA’s Ottawa at Work with Patricia Boal they instructed the journey firm they have been travelling from Ottawa, Ont., however the agent booked them to journey out of Ontario, California. When Oakley mentioned her husband instructed the corporate the couple was travelling from Canada, they have been instructed by the journey firm to get to California for the journey.
“They mentioned, ‘your drawback.’ We mentioned, ‘no you should repair this. Like, you possibly can go from Montreal to Venice no drawback,'” Oakley mentioned.
“I wasn’t pleased with three flights, however now I’ve 5.”
“We have given up; we’re simply going to attempt to get there and luxuriate in our journey and take a look at it as an journey, possibly take a look at it like we’re on the Wonderful Race.”
Oakley says the journey agent didn’t present any compensation for the extra flights, including that is their first expertise reserving with a trip membership.
